Professional service

We can advise you what to do when someone dies. From the moment of death we are able to help you make decisions and arrangements. If death occurs at home you should call the doctor or us. If death occurs at a hospital, rest home, or another place call us for advice and assistance.

Sometimes, for various reasons, a doctor is unable to certify the cause of death and the Coroner becomes involved. In these cases the police act as Coroner’s agents and employ a funeral director to transfer the deceased to a hospital mortuary. It is still, however, the family’s right and responsibility to contact their chosen funeral director to attend to all the other arrangements.

We offer personalised individual care to suit your needs and can help with:

  • Planning an appropriate funeral service at your chosen time and venue including providing a casket, a hearse, suitable premises and appropriate staff
  • Liaising with celebrant, clergy, cemetery or crematorium
  • Organising the music and technicians
  • Preparing notices in local, national, and international online newspapers
  • Liaising with florist
  • Organising purchase of a cemetery plot and interment
  • Facilitating the purchase of a memorial plaque or headstone
  • Collating documentation from the doctor or coroner
  • Filing of death registration forms.

We offer a variety of flexible services, options and facilities to ease the family’s time of grieving:

  • Locally owned funeral service
  • A funeral centre that is able to accommodate your needs
  • After-service catering facilities
  • A comprehensive selection of caskets and memorial options
  • Pre-arranged and prepaid funerals to ensure your wishes are clear and complete.
  • Bereavement Support
  • An annual Service of Remembrance at Marsden House
  • An avenue of memorial trees with a yearly planting ceremony.
  • Fully trained staff with NZQA nationally recognised qualifications.
  • Four generations of family involvement

Image courtesy of Gardens of the World.